333/102 Moo 9 Pattayasaisong Rd Central Festival Pattaya Beach 5th Floor
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Reviews and Ratings
Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
convenient location
nice balcony view
limited clothing storage
disappointing dining experience
6.6/10
Nice
Rooms
6.2
Location
8.4
Service
7.6
Dining
5.4
Guest reviews
6.6/10
based on 5 reviews
8.1
8.1/10 based on 236 reviews
William
United States,
June
2024
7.4/10
I stayed at this hotel for a few days and overall had a good experience. The rooms were spacious with a fridge, safe, and a balcony overlooking the street, but initially had a slight smell issue that was resolved after a quick clean-up. The key system was a bit inconvenient, and there was only one key available.
Rooms
7.0
The rooms were a good size with useful amenities like a fridge, safe, and balcony, once the initial smell issue was taken care of.
Service
8.0
The service was friendly and accommodating, although there was a lack of response to management inquiries. Housekeeping was helpful and did a good job.
Location
9.0
The hotel's location was excellent, situated between two major shopping centers with plenty of dining options nearby. It was convenient to get around and explore the city.
Dining
6.0
The dining options were a bit disappointing considering the additional charges. However, the freshly baked bread was a nice touch.
Facilities
7.0
The hotel's facilities were decent overall, but there were minor cleanliness issues observed in some areas.
Nicholas
United States,
May
2024
7.6/10
I had a pleasant stay at the hotel. The room was spacious and had a decent bathroom, although storage for clothing was limited. The service was friendly and accommodating, and the location was great for my visit. The dining experience was satisfactory, but options were limited. The facilities were well-maintained.
Rooms
7.0
The room was quite large with a small balcony, but storage for clothing was limited.
Service
9.0
The service was friendly and accommodating.
Location
8.0
The hotel was great for my visit and conveniently located near Soi Bua Khao and shopping plazas.
Dining
6.0
The dining experience was satisfactory, but options were limited.
Facilities
8.0
The facilities were well-maintained.
Bobby
United States,
March
2024
7.0/10
Staying at this hotel was a mixed experience. The rooms were a good size with a fridge, safe, and balcony overlooking the street, which was nice. However, being on the first floor with a view of the construction side and a wall limited the light and overall view. The storage for clothing was also quite limited.
Rooms
7.0
The rooms were a good size with a fridge, safe, and balcony overlooking the street. However, being on the first floor with a view of the construction side and a wall limited the light and overall view. Storage for clothing was also quite limited.
Service
8.0
The service was friendly and accommodating. They welcomed us with a smile and a drink, which was a nice touch. However, the staff had limited English proficiency, which sometimes made communication a bit challenging.
Location
9.0
The location of the hotel was excellent, situated between two major shopping centers. It was in the middle of shopping, restaurants, and the beach, making it very convenient for exploring the area. Additionally, being close to Soi Bua Khao where you can find great restaurants for breakfast was a big plus.
Dining
5.0
The dining experience was a bit disappointing for the charges they were taking. The options were somewhat limited and not up to par with the prices. It would have been nice to have more variety and better quality for the price paid.
Facilities
6.0
The facilities at the hotel were decent. However, some areas showed signs of wear and tear like fingerprints and water traces in the bathrooms. The overall facilities could use some upkeep to match the price charged for the stay.
convenient location
limited clothing storage
John
United States,
November
2023
6.4/10
I stayed at one of the newer hotels which was spacious and had a balcony, though there was a very bad smell from the aircon that they should address. The location was excellent, close to the beach and major shopping centers, offering a central and quiet setting. However, the room had issues like leaking sinks and falling curtains, and the cleanliness needed improvement.
Rooms
5.0
The room was spacious with a balcony, but the aircon had a very bad smell that needs attention. There were maintenance issues like leaking sinks and falling curtains.
Service
7.0
The staff was friendly, but there were communication issues as my emails to the hotel management went unanswered. The housekeeping could be more attentive.
Location
8.0
The hotel's location was excellent, situated centrally in a quiet area near the beach and major shopping centers. It was convenient for exploring and relaxing.
Dining
6.0
The hotel did not offer breakfast with the room, and the dining options nearby were average. The hotel could improve its dining services.
Facilities
6.0
The hotel had basic facilities, but there were some maintenance issues that needed attention. The lack of certain amenities was noticeable.
Matt
United States,
September
2023
5.8/10
Staying at this hotel was a bit of a mixed experience. The location is excellent, being central yet situated on a quiet soi close to the beach, making it convenient for both exploring and relaxing. However, the rooms showed signs of wear and tear, with issues like leaking water in sinks and curtains falling down. The requirement to pay in advance was also a downside to consider.
Rooms
5.0
The rooms, even after 3 days with the a/c on, were falling apart with various issues like leaking water in sinks and curtains falling down. Only having access to maybe 1 English TV channel, if lucky, was disappointing.
Service
6.0
Although the location is great being a short walk from the beach, it seemed like the management was not as attentive, often sleeping in the lobby. Housekeeping and laundry services were decent but could be more efficient.
Location
8.0
The hotel's location is excellent, being both great central and on a quiet soi close to the Beach Road. Easy access to public transportation within Pattaya makes it convenient for exploring the area.
Dining
5.0
The dining options were disappointing in terms of value for money as they charged extra for a room without breakfast. However, they did offer some homemade cakes that were enjoyable.
Facilities
6.0
The facilities were basic, nothing extraordinary to note.